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Support

We're here to help with any questions about AlgoVolta.

Contact Us

For any questions, feedback, or issues, reach out to us at admin@algovolta.com. We typically respond within 1–2 business days.

Billing & Subscriptions

How do I cancel my Pro subscription?

Go to your Subscription page and click "Manage Billing" to access the Stripe customer portal. From there you can cancel your subscription. You'll retain access until the end of your current billing period.

How does Lifetime access work?

Lifetime is a one-time purchase that gives you permanent access to all current and future content. There is no recurring billing.

What is the refund policy?

Pro subscriptions are eligible for a refund within 7 days of the initial purchase if you have not made substantial use of the paid features. To request a refund, contact us at admin@algovolta.com. See our Terms of Service for full details.

Account

How do I delete my account?

Email admin@algovolta.com with the subject "Account Deletion Request". We will delete your account and all associated data.

How do I change my email or password?

Contact us at admin@algovolta.com and we'll help you update your account details.

Technical

What programming languages are supported?

The code editor supports Python, JavaScript, TypeScript, Java, and Go. All problems include starter code and solutions in all five languages.

My code submission is timing out

Code runs in sandboxed containers with time and memory limits. Check for infinite loops or inefficient algorithms. If you believe your solution is correct and still timing out, contact us with the problem name and your code.

How do AI hints work?

Free users get 5 AI hints per day. Pro and Lifetime users get unlimited hints. Hints provide progressive guidance without giving away the full solution.

Content & Curriculum

How is the curriculum organized?

AlgoVolta has three sections:

  • Algorithms — 22 algorithm patterns across three tiers (Foundations, Intermediate, Advanced)
  • Coding Basics — 12 categories of pre-algorithm fundamentals
  • Pattern Recognition — Quiz questions where you identify which algorithm pattern to apply

What's included for free?

Free users get access to the first 3 algorithm patterns (Hash Maps, Two Pointers, Sliding Window), all 12 Coding Basics categories, the first 15 Pattern Recognition questions, and 5 AI hints per day.

Related

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